Experience:
-
(02.2023 - today) [ ~1,5 year] technical support consultant / Vulcan sp. z o .o. / Wrocław / responsibilities:
- Telephone and e-mail customer service in CRM and CIC
- document analysis in Excel
- writing reports in Word
- communicating and supporting teammates in MS Teams
- implementation of sales leads
- (03.2018-06.2022) [~4 years] assembly line / Skoda s.r.o.
- (08.2015-03.2018) [2,5 years] hydraulic press operator / Hauk s.r.o.
- (06.2014-06.2015) [1 year] salesman-cashier / Jeronimo Martins Polska S. A.
Education:
- 10.2023 – now [in progress]
Akademia techniczno-informatyczna w naukach stosowanych in Wrocław / Field: computer science / Level: engineer
- 10.2014 – 06.2017 [3 years]
Wyższa Szkoła Bankowa in Wrocław / Field: management / specialization: human resources management/ Level: bachelor degree
Skills:
Soft skills:
- Teamwork skills
- Good memory and communication skills
- Punctuality and impeccable manners
- Fast learner
Hard skills:
- MS Office (Word, Excel, PowerPoint, Outlook)
- CRM and CIC systems
- C++, Python, Java
- HTML
- SQL
Foreign Languages:
- English: level C1
- Spanish: level A1
Hobbies & interests:
- Fitness
- Dancing
- Guitar
- Books
